Accountability IS Kind
By Clayton Fujimura - eGuide Senior Systems Analyst
Avoiding conflict and shirking accountability can be tempting, especially when we don't want to come off as mean or confrontational. However, as we'll explore in this post, accountability is actually a kind approach that leads to greater freedom, happiness, and success in the long run.
Argument
To start, let's consider the "toddler analogy." Many parents may feel like disciplining their children is mean, but the reality is that providing clear boundaries and consequences actually makes children feel freer and more secure in their decision-making. The same goes for accountability in the workplace. When team members know what's expected of them and what consequences they'll face for failing to meet those expectations, they feel more confident and empowered to take ownership of their work.
But how do we ensure accountability is effective without coming across as overly strict or unfair? One solution is to use measurable metrics rather than vague initiatives. When we define success and failure in concrete terms, team members have a clear roadmap to follow and can easily identify where they need to improve. Additionally, measurable metrics make it easier to provide constructive feedback and avoid unnecessary conflicts.
Another important consideration is the toxic work culture that can arise when accountability is ignored. If team members aren't holding each other accountable internally, they may start to engage in negative behaviors like gossip and finger-pointing when things inevitably go wrong. This kind of culture can lead to even greater conflicts down the line.
Conclusion
While it may be tempting to avoid accountability in order to be perceived as kind or easy-going, the reality is that accountability is the kinder approach in the long run. By providing clear expectations and consequences, we enable team members to act freely and confidently, which leads to greater happiness and success for all. So don't be afraid to lean into accountability, and remember that kindness and accountability go hand in hand.
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