Generation Citizen Case Study - Salesforce Technology Implementation
Generation Citizen, a non-profit dedicated to transforming civics education so that young people are equipped and inspired to exercise their civic power, had a SalesForce problem.
They knew that Salesforce had the potential to make their development work more efficient and effective, but it had been feeling more like an encumbrance than a tool. Generation Citizen put out an RFP that we responded to with a proposal for a 3 phased approach:
Assess the situation
Design the new configuration
Implement and Rollout the new configuration to staff.
We’re glad they accepted the proposal, because this would become one of our most successful partnerships of 2022!
Case Study: Flossmoor Public Library
The Flossmoor Public Library in Flossmoor, IL received a grant to help seniors bridge the technology gap. A portion of that grant was dedicated to purchasing 10 iPads for library patrons to access. In addition to the iPads, the library wanted to provide easy-to-follow training videos and guides to answer commonly asked questions. eGuide was brought on to partner with the library to produce 4 videos and “e-guides” that would impact how library patrons were able to connect to family and friends using the iPads.